Kuda bank customers are currently in fear following the realisation that their account balances have suddenly become ‘zero.’
What is happening? This report tells you just that as well as what Kuda bank is doing about it.
What happened?
The neo-bank’s customers took to Twitter to express disappointments over how their accounts suddenly started reading zero naira.
ALSO READ: Kuda Bank Customers Lament Transfer Reversal Failures
Meanwhile, while some could see their account balances reading zero, others could not see their account balances.
This raised fears among the customers who took to Twitter to express their concerns.
My balance is now zero. Pls fix it on time!!! I need to buy loud pic.twitter.com/LKKZGLS2Sh
— Abimbola Ayobami (@Encyclopedia108) January 31, 2023
Na God go help me punish you @joinkuda pic.twitter.com/ekht9HFZ2k
— MR WHYTE | GREEN MACHINE🍀📈🎲🎰🔺 (@TomisinWhyte) January 30, 2023
Even if you seeing your account balance on Kuda just try transfer na then e go shock you pic.twitter.com/TFzgOuZzqK
— INFERNOOO||ETH.SOL|| (@sirhking) January 31, 2023
Kuda to every lagosian rn #KudaBankScam pic.twitter.com/sG186WxdVQ
— sh3luvsdraxx😈 (@draxxuniverse) January 31, 2023
Kuda why did you guys empty my account just now? pic.twitter.com/1JPEuKKd88
— Daniel N. (@danielnwankwo19) January 31, 2023
Omoh, Kuda don make me svffer today sha, I just say make i check trending 😂 plenty people dey cry
— 🅿️.r.a.i.z Mi Asake🤦🏽♂️🌚❤️ (@fumzeeygold) January 31, 2023
Kuda na until I wash plate? @kudahelp_ng @joinkuda pic.twitter.com/JvvyMMOf6A
— Badlips⚓ (@Sami_samml) January 31, 2023
Me When I woke up and saw Kuda trending… AHHH my 2k 😳😳😭 pic.twitter.com/q8BtqX0y9R
— MrKelvin😈☯️ (@MrKevo_) January 31, 2023
When you finish eating in a restaurant, you open your Kuda app to make a transfer and you see N0.00 instead of 50k pic.twitter.com/qe9McdmmqV
— Olamide 🦋🌴🇬🇧🔥💪 (@DymanFocus) January 31, 2023
You no get kobo you Dey shout Kuda this Kuda that,life Dey do you ooo pic.twitter.com/3U2msnOIoD
— MaNNy023 Pro ⭐️ (@Manny023gold) January 31, 2023
Make una try calm down Kuda wan change our money to new note.
— ADEDAYO🌍 (@dayorthegreat) January 31, 2023
Kuda bank what’s going on please. Why am I seeing 7.7 naira instead of 270k fgs?
Abeg I want my money back 😭🙏🏻 pic.twitter.com/YuriwLCVpu
— Kabbah 🇸🇱😊 (@kabbah_) January 31, 2023
Like lol, Kuda has become a menace lately
I’m 15 mins away from starting to “wash plates” in this restaurant if @joinkuda doesn’t gather their act together 😂
— Miqelda (@miqelda) January 31, 2023
Brooooo
Can’t do anything on my Kuda for the last 2 hours🥹☹️☹️☹️ @joinkuda https://t.co/SvfzA0aC1Y
— Hollis Stats (@Controversfooty) January 31, 2023
Meanwhile, Kuda has reacted to the complaints. In a response tweet, the bank assured its customers that it is fixing the problem.
Kuda acknowledged the problem and said it is working on it.
“We know how inconvenient the app downtime is and we’re very sorry about it. We’re still working on a fix but your money is safe.
“We’ll make sure things are back to normal as soon as possible,” the bank said.
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